Surrey’s 101 service being overwhelmed by Covid-19
Surrey's Liberal Democrat PCC candidate Paul Kennedy is calling on Surrey's Police Commissioner to act, as Lib Dem research reveals 30-40% of non-emergency calls to Surrey Police went unanswered in late summer. In August alone nearly 10,000 callers - representing 32% of total 101 calls - gave up in the face of a 4 minute average waiting time, while nearly 1,000 callers had to wait more than 20 minutes to get through.